Our commitment.

We believe a small shop should be a welcoming one. We are committed to ensuring that mytoywagon.com is accessible to people with disabilities, in keeping with the spirit of the Americans with Disabilities Act and the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This commitment is ongoing. As our site grows and changes, we keep accessibility in our thinking from the first sketch to the last line of code.

What we have done.

Our website is designed and tested with the following in mind:

• Keyboard navigation. All interactive elements can be reached and operated using only a keyboard.
• Screen reader support. We use semantic HTML, alt text on product images, and ARIA labels where helpful, so screen readers can describe what is on the page.
• Color and contrast. Our palette is built around warm cream and dark ink, tested to meet WCAG AA contrast ratios for body text.
• Scalable type. Text resizes cleanly up to 200 percent without breaking the layout. You can also use your browser's zoom controls without losing content.
• Captions and transcripts. Where we use video (for example our maker spotlight), we provide context in nearby text so the meaning is not lost if audio cannot be heard.
• No autoplay audio. Videos are muted by default and the only motion on the page is gentle, gradual, and respects your operating-system preference for reduced motion.
• Clear language. We write plainly. No marketing jargon, no buried details. If a product is back-ordered or sold out, we say so on the card.

Where we still have work to do.

We are honest about being early. Some areas we are still improving:

• Product photography that is currently styled-flat may not always describe every detail in alt text. We are slowly rewriting alt text across the catalog.
• Some third-party Shopify apps (reviews, currency switcher, gift-card widget) have their own interfaces. We are auditing each and replacing or configuring any that do not meet WCAG AA.
• Color-only meaning is being audited. Where a status is shown only in color (for example a green "in stock" pill), we are adding a redundant text label.

If you find anything on our site that is hard to use, please tell us. Your feedback is genuinely the fastest path to fixing it.

Need help placing an order?

If our website is not working for you, we are happy to take your order by phone or email and walk you through it ourselves.

Tell us what you would like to order or what you are looking for, and we will take it from there. No automated system, no upsell. A real person from the shop.

Reporting an issue.

If you encounter a barrier on mytoywagon.com, please contact us. Include:

• A description of what you were trying to do
• The page or feature where you ran into the issue
• What assistive technology, browser, or device you were using, if you know

We will respond within two business days with an acknowledgment and a plan to fix or work around the issue.

Third-party content.

Some content on our site is provided by third parties, such as embedded videos, payment processors, and customer-review platforms. These platforms have their own accessibility statements, and we cannot guarantee their compliance. If you encounter an issue with a third-party feature on our site, please let us know and we will help you find another way to complete your task.

Ongoing review.

We review this statement regularly. The last review was on May 15, 2026. We test our site with screen readers, keyboard-only navigation, and high-contrast modes, and we engage outside auditors at least once a year.