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We Accept Sezzle and Shop Pay
Free Standard Shipping on orders over $100, within the 48 contiguous United States (some items excluded)
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      Shipping Policy

      We currently offer four delivery/shipping options to North America (the US and Canada).

      FREE Local Contactless Delivery to Greater Los Angeles (Some Exceptions Apply)

      We offer complementary local delivery to most locations within Greater Los Angeles for a minimum order amount of $25.00. Once your order is processed, delivery will be made within 2-4 business days. Simply select the local delivery option during checkout. If you have trouble adding local delivery to your cart, please let us know and we will remedy the issue.

      Shipping Within the 48 Contiguous USA

       

      ZONE

      SHIPPING SERVICE

      ESTIMATED TRANSIT

      Zones 1-8

      Expedited

      1-3 days
      Zones 1-8

      Quick Ship

       3-5 days
      Zone 1

      Standard

      1 day
      Zone 2

      Standard

      2 days
      Zone 3

      Standard

      		  3 days 
      Zone 4

       Standard

      		 4 days
      Zone 5
      Standard       		5 days
      Zone 6-8
      Standard       		6+ days*

       

      *Note: this refers to business days. 

      NOTE: Delivery times are estimates. Upgraded shipping options are not available outside the 48 contiguous USA. Quick Ship and Expedited orders receive priority handling.  

      Shipping Service                               Order Sub-Total                                Rate

      ________________________________________________________________

      Standard                                             $0.00 - $99.99                             $7.95

      Standard                                             $100.00 and up     Free (exclusions apply)

      Quick Ship                                          Flat Fee                                       $14.95

      Expedited                                           Flat Fee                                       $37.95

      ___________________________________________________________

      My Toy Wagon offers FREE Standard Shipping on orders over $100, within the 48 contiguous United States, on most items. To qualify for FREE SHIPPING, your subtotal (i.e., after discounts are applied) must total at least $100 and must be paid online at time of order. Free Shipping does not apply on certain brands and/or items including Milton & Goose, Drewart, some Q Toys, some Plan Toys, because of the weight and size of their items. If an item is excluded from free shipping, mention will be made in the product description.

      Shipping Outside the 48 Contiguous USA

      Hawaii, Alaska, Puerto Rico, Guam, APO/AFO

      Shipping rates to Hawaii, Alaska, Puerto Rico, Guam, and APO/AFO/DPO addresses are calculated at checkout. Orders shipping to these locations will ship via U.S. Postal Service or UPS/DHL, depending on the location and service available). If there is any discrepancy in the shipping, you will be sent an invoice for the difference. While we do our best to give you accurate shipping rates, errors on our Shopify system do occur. 

      We cannot promise delivery times to states outside state's contiguous USA. Please allow extra time when shipping to such addresses.

      Global Shipping

      We are offering worldwide shipping through UPS Worldwide Expedited, which customarily will include broker fees; occasionally customs fees are incurred. Custom fees vary from country to country and are the responsibility of the customer. All shipping rates are calculated at checkout. If there are any discrepancies in shipping rates, which occasionally happens, you will be contacted and an invoice will be drafted for the difference.

      Carrier, Delivery Issues, and Claims

      We use a combination of UPS and USPS for packages, depending on weight, speed, and price of delivery. Occasionally we use FedEx. Once an item is shipped, the carrier assumes responsibility of the safe care and delivery of the package. My Toy Wagon is not responsible for late or missing packages due to the mail carrier's error. If a package is missing or not delivered, email us ASAP with your order number and we can begin a claim with the carrier. If appropriate, send us pictures of the damage. If the damage is on the outside of the package, please keep the box until the claim is completed. We will do our best to reach a speedy resolution.  Claims usually take 8-10 business days once a file is opened; if this claim falls at a busy time, the process can take longer. If the outcome of the investigation indicates  a failure to deliver or damage to the package, then My Toy Wagon will replace the item.

      Please also contact your local post office about missing orders; we will do our utmost to resolve the problem.

      We appreciate your patience and understanding.

      Thank you for shopping small!